User experience design most frequently defines a sequence of interactions
between a user (individual person) and a system, virtual or physical,
designed to meet or support user needs and goals, primarily, while also
satisfying system requirements and organizational objectives.
designed to meet or support user needs and goals, primarily, while also
satisfying system requirements and organizational objectives.
- A waitress/food server is the liaison between the guest (user) and the cook (system designed to meet needs), primarily taking care of the customer while, at the same time, satisfying the manager/owner's (organizational) objectives.
- An accountant - a good one - defines the transactions made by an individual/company with a program designed to primarily support their needs and goals, while still satisfying IRS (organizational) requirements and objectives.
- A retail salesperson - again, a good one - is defining for the customer (user) a system (perhaps a 3-step skin care/makeup regimen) that is designed to primarily meet the individual's needs/goals, while still satisfying the quotas/demands (organizational objectives) of management or a company.
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